Refund Policy
When refunds apply and how they are processed
Eligible Refund Cases
- Duplicate payment
- Download issue due to platform error
- Wrong product delivered
Non-Refundable Cases
- Change of mind
- Wrong purchase
- Lack of technical knowledge
- Project doesn't fit business requirements
- Custom development expectations
- Product already downloaded without verified issue
Refund Processing
Approved refunds will be processed within 5–10 business days to the original payment method.